---
title: MONETA CZ - FAQ
description: Do you want to ask us something? MONETA has compiled a list of frequently asked questions. Check it out here!
image: https://moneta.revopayments.cz/hubfs/MicrosoftTeams-image%20(10)-2.png
---

![satisfied customer of MONETA Money Bank](https://f.hubspotusercontent40.net/hubfs/19566641/bg-3.png) ![satisfied customer of MONETA Money Bank](https://f.hubspotusercontent40.net/hubfs/19566641/bg-3.png)

# Client zone

[Read more](https://moneta.revopayments.cz/en/client-zone?hsLang=en)

![efficient non-cash transaction](https://19566641.fs1.hubspotusercontent-na1.net/hubfs/19566641/1920x480_visa_1.png) ![efficient non-cash transaction](https://19566641.fs1.hubspotusercontent-na1.net/hubfs/19566641/1920x480_visa_1.png)

# Payment terminals

[Read more](https://moneta.revopayments.cz/en/payment-terminals?hsLang=en)

![quick and easy online payments](https://19566641.fs1.hubspotusercontent-na1.net/hubfs/19566641/1920x480_visa_2.png) ![quick and easy online payments](https://19566641.fs1.hubspotusercontent-na1.net/hubfs/19566641/1920x480_visa_2.png)

# Payment gateway

[Read more](https://moneta.revopayments.cz/en/payment-gateway?hsLang=en)

![Entire-Scene-Moneta](https://19566641.fs1.hubspotusercontent-eu1.net/hubfs/19566641/Entire-Scene-Moneta.png) ![Entire-Scene-Moneta](https://19566641.fs1.hubspotusercontent-eu1.net/hubfs/19566641/Entire-Scene-Moneta.png)

# eTerminal – Terminal in a mobile phone

[Read more](https://moneta.revopayments.cz/en/terminal-in-a-mobile-phone?hsLang=en)

![image (14)](https://19566641.fs1.hubspotusercontent-eu1.net/hubfs/19566641/image%20(14).png) ![logo MMB](https://19566641.fs1.hubspotusercontent-eu1.net/hubfs/19566641/image%20(14).png)

# **Change of licensor**

[Read more](https://moneta.revopayments.cz/en/change-of-licensor?hsLang=en)

![pytania-icon-1](https://moneta.revopayments.cz/hubfs/pytania-icon-1.svg)

## Frequently Asked Questions

Here you will find answers to further questions regarding our payment services.

![bg-elements-2](https://moneta.revopayments.cz/hubfs/bg-elements-2.svg) ![bg-elements](https://moneta.revopayments.cz/hubfs/bg-elements.svg)

![Frequently asked questions- General questions](https://moneta.revopayments.cz/hubfs/obecne.png "Frequently asked questions- General questions")

**General questions**

[Learn more](https://moneta.revopayments.cz/en/general-questions-faq?hsLang=en)

![Frequently asked questions- Payment terminal service](https://moneta.revopayments.cz/hubfs/obsluha.png "Frequently asked questions- Payment terminal service")

**Payment terminal operation**

[Learn more](https://moneta.revopayments.cz/en/payment-terminal-operation?hsLang=en)

![Frequently asked questions- Complaints procedure](https://moneta.revopayments.cz/hubfs/reklamacja.png "Frequently asked questions- Complaints procedure")

**Claims procedure**

[Learn more](https://moneta.revopayments.cz/en/claims-procedure-faq?hsLang=en)