Turn your smartphone or tablet into a payment terminal quickly and easily with the eTerminal app from MMB Platební Služby.
Do you have a business and would like to give your customers opportunity to pay by card anywhere and everywhere? With eTerminal application you can accept cards on your smartphone or tablet.
Before first use:
What are the advantages of eTerminal?
You don't need to buy or rent any other device - it works through a mobile app
You always have the terminal with you, even on the go
Electronic receipts – simply sent by e-mail. You can scan QR code or take a screenshot.
Who can benefit from the eTerminal application?
Entrepreneurs and small businesses
Merchants on the go
Supplement to the existing terminal
For those who want a simple solution
Clients who have an TAX ID and do the business in the Czech Republic.
What is the procedure for setting up the eTerminal application on mobile?
Signing a contract of Card acceptance at any MONETA Money Bank, a.s. branch or directly with our sales representative
After signing the contract, the client will receive a welcome email with instructions on how to download and activate the eTerminal application.
Are there any phone/tablet requirements?
Devices with Android OS version 9 and above
Integrated NFC reader
Access to Google Play.
Will eTerminal replace standard terminals?
For companies with a larger volume of transactions, where receipts need to be printed, or where a terminal needs to be connected to a cash register system, eTerminal does not replace standard terminals, but it can work as a supplement. E.g. in a restaurant, it can be used standard terminal, but eTerminal can be used for deliveries. Features such as tips, connection to cash register are not available in the application.
Does the eTerminal application also work on iOS?
Unfortunately, at the moment, Apple does not offer the possibility to offer such an application on iOS for the Czech market - it does not allow access to NFC for financial payments.
Is the application safe?
This is an environment that is controlled by card associations in terms of the security of card payments. Thanks to the variable PIN keyboard, which changes the position of the numbers, the PIN is entered differently every time and it is therefore impossible to misuse it.
The NFC (card reader) area can be in a different location in each mobile device. Try to place the card in several places on the back of the device, or try to remove the device from the case. The application contains function NFC locator.
What should I do if I lose/break my phone?
You can deactivate your origin application in device and activate new one with the same credentials.
How can I cancel the application?
It is not enough to just uninstall the app, you also need to cancel the contract. Contact our sales representative, who will handle all the necessary formalities with you.
Features and accepted cards:
What cards can be accepted using the eTerminal application?
Maestro, Mastercard, VISA and VISA Electron. eTerminal also accepts electronic meal vouchers and benefit cards – Benefit Plus, Estravenka, Ticket Restaurant, which bear the mark of card associations (MC/VISA).
What functions are available in the app?
Available functions are transaction history, transaction sale and cancellation directly in the application, sending receipts (email).
Can an external bluetooth printer be connected to the application?
Not.
Receipt and transaction overviews:
Does the receipt serve as a tax document?
No.
How to print a receipt?
Receipts are only electronic and we send them via e-mail that the customer enters. You can also scan QR code from the screen or take a screenshot.
How can I get an overview of the transactions made?
You can find an overview of transactions (transaction history) directly in the application. You need to swipe to the right on the main screen and choose the „Transaction history“ option. You can immediately see whether the transaction was approved or rejected. After clicking on a specific transaction, you will see the details of the transaction.
You will also see the transactions directly in the Customer Portal. We will also generate a transaction report for you in .xls and .txt.
What if I didn't find an answer to my question here?
In this case, please contact our customer center (acceptor service center) on +420 296 180 990.
Where can I get eTerminal applications?
You can either contact one of our sales representatives, visit any MONETA Money Bank, a.s., branch, or you can fill out the inquiry form below.
Would you like us prepare an offer for you?
Leave us your contact information and we’ll call you.
